Universal Logistics LLC
Creating a clear path to your destination, one load at a time.
About Us
Mission
Our mission, to create better connections while providing excellent service. We want to be deeply involved in building a long-term relationship with customers. Our mission is to make our customers happy while making their lives easier. Being dedicated to our customer's needs and commitment to excellence all while providing safe, reliable, continuous, and cost-effective service. Dedication to quality is the foundation of our success.
Vision
At the heart of our service is our commitment to customers service and quality. We connect shippers with the most reliable carriers and we believe that thinking and moving together equals success together. We aim to be the most preferred Brokerage Company that provides efficient, effective, and the best freight logistic solutions locally and internationally.
We find the most reliable carriers for protecting your freight, your timeline, and your investment.
Services
You can count on us to…
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Build relationships
Contact current and potential customers for new business opportunities.
Maintain a strong relationship with multiple carriers.
Identify and contact qualified reputable and safe carriers for freight services.
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Schedule & monitor
Plan and coordinate pick-up and delivery schedules.
Work with Shippers, Carriers and Dispatchers to manage the schedules.
Track and report shipment status to customers.
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Communicate
Resolve freight discrepancies in a timely manner.
Respond to customer concerns and queries professionally.
Maintain positive and productive relationships with customers.
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Optimize
Manage multiple deliveries, process spot requests and develop new sales strategies to improve business.
Negotiate contract and pricing agreements with carriers.
Provide special discounts and promotions to customers.
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Maintain documentation
Ensure that freight paperwork is completed and approved before transportation.
Maintain freight files and customer receipts for reference purposes.
Whether you need logistics management, scheduling or dispatching, we can connect you.
Universal Logistics LLC. is a bonded, Insured and Department of Transportation Licensed agency. We connect shippers with carriers, to secure freight shipping services on behalf of businesses and individuals.